The Value of High-Quality Exterior Home Remodeling: How to Choose a Renovator
Choosing the right renovator for your home exterior remodeling project should hinge upon more than selecting the lowest estimate in the bunch. Of course, we understand these comprehensive projects - whether a new roof, updated siding, or a total porch reconstruction - take substantial personal investment, making it all the more important to find a renovator who can provide high-quality and reliable installations for an impactful space.
In this article, we'll discuss the factors, credentials, industry-expertise, and warranty details that deliver lasting value for homeowners.
Exterior Home Remodeling Done by Reliable, Master Craftsmen
There’s a common trope that many construction crews are unreliable, poor communicators, and sometimes even produce questionable workmanship. In the same breath, it can be difficult for homeowners to identify a renovator who will defy these commonalities to provide expert services within a reasonable price range. Given these unknown factors, it comes as no surprise to us that many homeowners often revert to choosing the smallest price tag.
Kline Home Exteriors sets itself apart from these commonplace experiences. We were established under the guiding principles of quality exterior home remodeling, including expert craftsmanship, excellent products, and great service. Our passion drives us to cultivate a team of expert installers who prioritize customer satisfaction from project communications to final installations.
Part of this dedication lies in our Amish and Mennonite heritage, which sculpts the approach of our installation teams. Along with hard work and reliability, we maintain a professional, family-oriented demeanor to create a safe and productive work environment that ultimately drives impactful results that will last a lifetime.
Even with the close connection between dependable and skilled craftsmanship, some homeowners believe the innovative materials available today can mitigate other shortcomings among home exterior remodeling companies.
Michael Weaver, a sales representative at Kline Home Exteriors for almost a decade, shed light on where this disconnect can fall short when it comes to bringing your home exterior products to life.
“Foam-backed siding is proven to increase home efficiency by 20%, making it one of the most advanced materials,” said Weaver. “However, a significant factor in achieving those long-term benefits depends on using a skilled installation team to maximize those capabilities. There’s plenty of innovative products on the market, but really the home exterior remodeling crew is far more important for project longevity.”
The home exterior remodeling industry is full of “storm chasers,” individuals and companies who tend to solicit homeowners with discounted services through various insurance claims following severe weather conditions. Though a common route taken in modifying homes, especially for roofing projects, these operations are the most notorious for providing the unpredictable and inconsistent service we highlighted earlier.
Often, the storm chaser experience is the result of subcontractor crews who are committed to the paycheck rather than a higher mission like the home exterior remodeling experts at Kline. As a result, attention to fine details such as side wall flashing, roof flashing, soffit, and fascia is often overlooked, leaving its protective and supportive qualities incomplete on most home exterior renovation projects.
It’s always helpful when homeowners conduct their own research into the aesthetics, products, and application techniques they would prefer used on their homes. Having a level of knowledge and awareness for your service expectations can make a world of difference in achieving the best results as you meet with different home exterior renovation companies like Kline.
Insurance Claims
As mentioned earlier, exterior upgrades come at a high cost with roofing projects sitting as the second highest investment homeowners will make. With that understanding, a number of customers approach us with interest in pursuing insurance claims. Though we do not consider ourselves storm chasers, our team, from sales to installations, is mindful of the significant expenses behind these products, which directly translate into an investment in Kline.
We are committed to demonstrating our craftsmanship and earning the trust of customers by extending the complete breadth of our knowledge, technical skills, and attention, including evaluations of whether the existing state of a roof would warrant invoking an insurance policy.
Rather than take advantage of our own technical aptitude, Kline approaches every inquiry with honesty and transparency, even if it means it will not lead to a total roof replacement. In fact, homeowners are often surprised to learn that their roofing needs can be achieved through regular repair services rather than the complete home exterior remodeling service. Similarly, many are equally surprised to learn that a couple missing shingles from harsh winds will not result in a full roof system replacement (though many storm chasers will make this claim).
Warranties are another indicator of a high-quality home exterior remodeling service provider. Inquiring about a company’s warranty programming, whether provided directly by the installer, through a manufacturer, or both, allows homeowners to cover any costs associated with fixing damages or defects following the installation of a new roof.
“A workmanship warranty is the most important benefit when looking to replace a roof,” said Weaver. “When you’re operating in an industry that often earns a reputation as undependable, we believe it’s critical to give customers a boost of confidence in our skillset. We see the Kline workmanship warranty as our stamp of approval and quality commitment. You can trust our installation techniques, and if something requires repairs, we believe it’s our duty to fix it.”
As part of our premier services, Kline Home Exteriors automatically extends a 10-year workmanship warranty. In tandem with the GAF manufacturer’s warranty, customers often finish home exterior remodeling projects with 50-year pro-rated warranties on shingle roofs and 55-year warranties on metal roofs – with extended upgrades available upon request.
Kline Brings a Personal Touch to a Personal Investment
From quality craftsmanship to expert installers to long-lasting warranties, Kline Home Exteriors is committed to leaving a lasting impact through every home exterior remodeling project. A critical component in that promise is exceptional customer service that begins from the moment someone requests a quote to final payment.
“Our ability to follow through on our promises is what sets us apart,” said Weaver. “From our owner, Dan Yoder, through every member of the team, we are dedicated to going above and beyond to ensure a customer is happy at the end of a job.”
At the heart of Kline’s exceptional customer service lies an emphasis on bringing a personal touch to personal investments in home exterior remodeling.
“We handle every customer interaction with an in-person visit,” he said. “First, we’ll visit the site, get an understanding of the homeowner’s vision and budget. Once the estimate is ready, we will hand deliver it, which allows us to make ourselves available for questions or concerns. We want to be that first-line resource for expert advice so a customer feels confident in their final decision.”
Human connection is essential in Kline’s recipe. In fact, sales representatives facilitate a dual role as project managers for their particular jobs. This system gives customers a clear point of contact for all interactions, updates, and milestones.
“By the time I make the final visit to the jobsite, I’ve probably met with the client about 10 times,” said Weaver. “It’s my responsibility to ensure the customer is happy, that the crew is working on schedule, and that everything looks perfect during the final walkthrough."
The relationship-driven approach magnifies the excitement for every job completed for both parties.
“My involvement with each home exterior remodeling project gives me a degree of personal investment,” added Weaver. “I’m there from the moment the customer selects materials to the removal of existing structures, all the way through the finishing touches. It really is so fun and rewarding to watch everything come together and transform a home.”
Kline Home Exteriors defies industry standards through our suite of high quality home exterior services. Contact us today to experience the difference of Ohio’s leading roofing and exterior remodeler.